Shipping Policy

A. Domestic Shipping

We offer standard shipping for iPhone cases with a flat rate of $7

B. Processing & Delivery Time

We usually process orders within 1 to 3 business days. During busy seasons or holidays, it may take a little longer thank you for your patience.

Standard domestic shipping typically takes 7 to 9 business days. Delivery times may vary depending on customs clearance or public holidays.

Note:
Your estimated delivery date = Processing time + Shipping time.

Order Tracking

Once your order ships, you’ll receive a tracking number via email within 1 to 5 business days.

C. Return & Refund Policy

We accept returns and refunds within 30 days of your purchase date.

To be eligible for a return:

  • The item must be unused and in its original condition. 
  • The packaging must be intact. 

To start a return or request a refund, just email us at support@olivacasestore.com we’re here to help!